Technology your practice can depend on, and prove.
We support independent medical, specialty and dental practices across North Metro Atlanta, with the security, documentation and responsiveness healthcare requires.
Built around how practices work
A practice can't wait two days for a fix when the front desk can't check patients in or the doctors can't reach the EHR. We know the systems practices run on and the pressure on the people using them.
We handle the whole technology picture: workstations and servers, network and Wi-Fi, Microsoft 365 email and files, phones and printers, security, backups, and the vendors behind your practice-management and imaging systems.
HIPAA-aligned, not just "HIPAA-compliant"
No product makes a practice compliant by itself. The HIPAA Security Rule asks you to assess your risks, put reasonable safeguards in place, and document them. We help with each part:
- Security risk assessments, with findings ranked by risk and a plan to fix them
- Technical safeguards: access controls, multi-factor authentication, encryption, audit logging
- Backups that are monitored and tested, with a written recovery plan
- Documentation of devices, accounts and changes for audits and insurers
- A business associate agreement with Netcetera
Ready for your cyber-insurance renewal
Insurers now ask detailed questions about MFA, endpoint detection and response, email security and backups. Answer them wrong and you risk higher premiums, exclusions or a denied claim. We set these controls up, and we can help you answer the questionnaire accurately.
What's included in managed IT for practices
Responsive support
A help desk that knows your practice, plus a local technician on site when hands-on work is needed.
Proactive monitoring
Patching, health monitoring and alerting on every managed device, so problems get fixed before they stop the schedule.
Layered security
Endpoint protection, email filtering, MFA, conditional access and security awareness, all managed together.
Backup and recovery
Off-site backups that are monitored and tested, so an outage or ransomware attack doesn't become a closed practice.
Vendor coordination
We deal with your EHR, imaging, phone and internet vendors, so your office manager doesn't have to.
Planning and budgeting
Regular reviews of what's aging, what's at risk, and what to budget for next year.
When was your last security risk assessment?
If you're not sure, start with a free Security Snapshot.