Your technology, managed by people you know.

Concierge-level IT service

Netcetera was founded in 2005 on a simple idea: businesses deserve IT service that feels personal. As a concierge IT provider, we tailor our support to how your office actually runs. We learn your people, your systems and your priorities, and we take ownership of problems from first call to final fix.

Why we do it this way

Large IT providers pass you between ticket queues. One-person shops get stretched thin. We sit in between: small enough that you know who is working on your systems, and structured enough to support a regulated practice properly, with monitoring, documentation and a defined process for everything we do.

We've grown by word of mouth, so our reputation is built one client at a time, and we're careful with it. We would rather tell you something you don't want to hear than let a problem sit.

Hands-on, from the wiring up

Netcetera's owner, Thomas Misinco, comes from a hands-on field services and fabrication background, and that shows in how we work. We design and install the cabling and networks we later support, so the whole system is built to be maintained and documented from the start.

What you can expect

• Concierge-level service from people who know your office by name, not a call center
• Straight answers in plain language
• Everything we manage documented in docuIT, our IT documentation platform
• Recommendations sized to your practice and your budget